Tuesday, 31 July 2012

Promoting Your Business With Mobile Marketing



Do your customers use their mobile phones to go online or receive text alerts from the brands they are interested in? If yes, you should try developing a mobile marketing campaign.

There is more to mobile marketing than sending text alerts, even though text alerts are the best way to keep your campaign accessible to everyone. If your customers are likely to own more expensive devices such as smartphones, iPhones or tablets, you should think about developing some apps. You should also look into creating a mobile website: this site will be accessible to anyone who has Internet access on their mobile phone.

Have your customers answer surveys about their mobile phones. Find out which devices they own, which plans they subscribe to and whether or not they would be willing to subscribe to updates from your brand. Some niches will be more receptive to this campaign that others. You can get more people to answer to your surveys by offering free samples or giving out free products at random to the people who answer your survey.

If you decide to try text alerts, use a mass texting software. Place a subscription form on your website or blog and wait for people to sign up. Do not make your customers uncomfortable by requesting too many personal details: you only need a name and a phone number. Keep your text alerts interesting and do your best not to intrude in your customers' lives. Do not text them in the middle of the night and do not send text alerts too frequently. Keep your messages short and always send a link for your customers to unsubscribe from these alerts.

Create a mobile site to allow your customers to look up information about your products no matter where they are. Use a very simple design and a large font. Test your mobile site with different devices and browsers and make sure it loads quickly. Encourage people to visit your mobile site by optimizing it, sending links to it in your text alerts and sharing quality content, such as coupon codes your customers can redeem immediately.

Developing your own apps could be a great way to become a part of the daily life of your customers. If you come up with an app that is useful, fun and easy to use, people will start enjoying it on a regular basis. Ask yourself what kind of app your customers would enjoy using: you could create a game, a learning tool or an interactive catalog. Some apps even allow customers to order products from their phones. Get to know your audience better and create an app that is adapted to their needs. And keep in mind that your customers are more than likely using social networking apps: stay in touch with them via social networks and encourage them to upload pictures or videos of your products they took with their mobile phones.

Use these tips to develop a successful mobile marketing campaign. Take your time and monitor your results to find out which techniques seem to work best with your audience.