WSI Matrix is an consulting company in Edmonton, AB serving local businesses. We specialize in building an online presence for local businesses, optimizing their websites and driving targeted traffic.
Tuesday, 4 December 2012
Organic Social Media Marketing Growth
If you want to start reaching out to online customer collections with your business, then social media channels are the way to go. However, before you go storming to the Internet with a barn-burner ad blitz ready, take a deep breath and actually walk into it slowly. When you take your initial steps gradually, you can get the hang of social media marketing a lot better for more effective results down the road.
First, just choose a single social media outlet to start with. All of them are a little different, and you want to get good at customizing your approach for each one. So, just set up a page at Facebook, since it is the dominant one. As you master social media marketing there, you will be better able to customize your approaches to other possibilities, like Google+, Yelp, Tout, Shazaam and Twitter.
Take it easy in the early going. You might be tempted to twist arms and run contests to land lots of followers early, but a small crowd is better. It is going to take time to get a good feel for what kind of content will keep readers from hitting the 'unlike' button, as well as how frequently you should post.
Make sure that you show an actual interest in your followers and are not just there to shove advertising into their newsfeed every few hours. Keep the actual commercial content to a minimum, except for sales and discount codes. Otherwise, post humorous or useful content they find valuable or that brightens up their day.
Read all your follower comments, and respond to as many as you see fit. Some corporations just post something to their feed once a day and then ignore the hundreds or thousands of comments that follow. Make sure you get into the conversation so that your followers know they have your attention. The more conversation you can get going, the more often their newsfeed will say that they commented on your company photo or post. This is free advertising for you to all their friends that see the notice.
Some of your customers are going to share their own content that is relevant to your business. For instance, if you run a bed and breakfast, they might post vacation shots of their last stay. No matter how nice your professional shots look, first hand photos are going to make more of an impact of authenticity. Share them with everyone, provided you have the owner permission.
Listen to all of your followers. Even find the pages of your detractors and mockers and listen to what they say. Run polls and ask questions. The direct and specific feedback you get from your Facebook audience can tell you what you are doing really right with your business and what you can be doing better.
When you apply the tips presented within this article, your social media marketing plan will grow organically and naturally. Apply it to Facebook first, and then you can create a strong presence on the rest like a pro.