WSI Matrix is an consulting company in Edmonton, AB serving local businesses. We specialize in building an online presence for local businesses, optimizing their websites and driving targeted traffic.
Saturday, 20 October 2012
What To Do When Your Mobile Marketing Campaign Goes Wrong
Ideally, every marketing campaign will result in waves and waves of business. The reality of the situation is that many advertising campaigns actually fail. Mobile marketing contains a wide range of different advertising methods that each have their own pitfalls. One wrong choice and your campaign goes from success to tragic failure. Read on for ways to deal with a failed mobile marketing campaign.
First off, you need to know that your campaign has failed. This means building the ability to track its success into the campaign. This is even more important if you have more than one ad out at the time. How do you know that it's your mobile marketing that is not producing results? If you do not have a way to track results, you won't know if its your mobile, social, or more traditional campaign that is not bringing in the targeted customers. You may also want to look at your expectations. If you were expecting a response rate of 20% from a media that only traditionally garners a response rate of 1 or 2 percent, your campaign has not necessarily failed; you have just set the bar far too high.
Once you know that your campaign truly did not succeed, it is time to learn from what you have done. Make sure to take other factors into account when looking at why your plan failed. For example, if another competitor launched a big campaign the same time you did, it can have a large impact on your success. In this case, your ad may have been great, but too much attention was drawn away from it by your competitor for it to be a big hit. Other factors to consider is suitability for the media and to your target audience. Make sure that your target audience is actually the people that buy your product. For example, you will have a difficult time reaching seniors in a mobile web campaign. This is simply not a media that these people typically use.
Now that you know what went wrong, take the time to see what went right. It may be tempting to dismiss your failure and start from scratch, but this would be a grave mistake. Learning from your mistakes also means using the parts that went well. In fact, these small successes will probably stand out better than they would have in a profitable campaign. You can use these small wins to give your next campaign a solid grounding and increase your chances for a favorable outcome.
There is actually a strong probability that your first few campaigns will not meet expectations. Mobile advertising is a skill, and just like any other, you will need to grow and develop it over time. If you gave up every time you didn't triumph right away, you wouldn't be in business. In advertising, just as in business, stay positive, stay tough, and stay focused in order to achieve the rewards you know you deserve.